Frequently Asked Questions

General Questions

How does Pietential charge?

Pietential is free for individual users. For organizations, we charge on a Per Person Per Month (PPPM) basis, with discounts available for NGOs and NPO, as well as for volume, contract length, and wellbeing improvement.

I’m a Pietential Subscriber. Who can see my results?

That’s up to you. Unless otherwise agreed upon by you and your company (usually through an addendum to your company’s employment agreement and/or privacy policy) our default system setting is that your name, email, scores, progress, and any insights, observations, advice or coaching offered are not shared with your employer - or anyone else. You can choose to share your scores with your employer or the platform administrator. If you are not sharing your specific information with your admin and the organization's policies haven't taken precedence the organizational admin only sees anonymized data visualizations of demographic cohorts in the form of pie charts.

Does Pietential run on Artificial Intelligence?

No, all of Pietential's wellbeing assessment questions, feedback, and personal development exercises are developed by our expert team. If we ever introduce AI-driven wellbeing platforms, subscribers and users will have the choice to use either the human-developed version or an AI-enhanced version. Large enterprises like multi-national corporations and global NGOs that use enterprise AI platforms like Microsoft Azure, Google Cloud AI, and AWS AL/ML can import results in order to more reliably analyze population wellbeing across demographic cohorts within the context of their overall population context.

Is Pietential a SaaS or PaaS platform?

Pietential is a Software as a Service (SaaS) platform, providing a comprehensive wellbeing solution that is accessible online without the need for any infrastructure or platform on the user's end.

The Website refers to"holistic wellbeing". What is that in this context?

Pietential measures holistic wellbeing, meaning your core wellbeing; your general state of being, regardless of your situational context (at work, at home, at your mother-in-law's house, etc.)

What kinds of organizations use Pietential Pro and who are your clients?

Pietential does not advertise who its clients are (though it is permitted to, per the client Subscriber Terms) but its clients are welcome to advertise on their recruiting page that their organization uses the Pietential Wellbeing Development and Diagnostic Platform.

If Pietential is free for anyone in the world, why should we license it for our employees?

While Pietential is free for individual users, licensing Pietential Pro provides your organization with a host of additional features and benefits that are crucial for supporting organizational wellbeing. As a licensed organization, you gain access to the Wellbeing Diagnostic Dashboard, which enables you to monitor, benchmark, and improve wellbeing across your entire workforce. You’ll also be able to track trends over time, set wellbeing alerts for specific cohorts or individuals, and access anonymized, aggregated data to inform your decisions—without compromising employee privacy.

Assessment

Is there any particular way that my Pie chart should ideally look?

No, the shape of your pie chart reflects your current life balance. Ideally, your scores will improve over time in areas that are important to you and where you put in the effort. It’s natural for some scores to fluctuate over time, reflecting the ebb and flow of life. Consistently low areas may indicate where you need to focus your attention, and the "Actualize It" exercises can help you work towards growth in those areas.

Has Pietential's survey been validated?

Pietential’s Holistic Wellbeing Assessment is science-backed by outside psychometric research confirming its reliability and validity in measuring holistic wellbeing within the construct of Maslow's Hierarchy of Needs and its core 5 five domain factors. Under the guidance of Dr. Amy Athey, our Chief Clinical Officer, we continuously review relevant literature and analyze outcomes to ensure the instrument’s reliability and validity.

What is "Actualize It"?

The "Actualize It" section contains personal growth exercises designed to help you transform self-limiting beliefs, mindsets, and behaviors. It’s an integral part of Pietential's Life Balance Realization Platform, providing practical tools to turn insights into conscious actions for positive change and growth.

Does Pietential prove employee engament, productivity, and/or retention?

No. Pietential measures wellbeing, which is at the root of all of those other measurements. Wellbeing is a state ("state of wellbeing"), whereas, engagement, productivity, and retention are traits (outcomes).

Why hasn't Pietential included Aesthetics and Transcendence as part of its Survey and Platform?

While aesthetics and transcendence are important, they are higher-level needs that are not as fundamental to human wellbeing as the first five levels of Maslow’s Hierarchy of Needs. Pietential's platform focuses on the essential needs that help individuals feel safe, secure, and fulfilled. By addressing these more measurable core needs, the platform provides a strong foundation for individuals to progress towards higher levels of self-actualization and transcendence.

Technical Support

Does Pietential have tech support?

Yes, we have an in-house tech team ensuring prompt and effective technical support for all our users.

Who distributes the Pietential survey to employees?

Typically, the HR department of your organization will distribute the Pietential survey to employees.

Can Pietential tie into my HRIS or HCM?

Yes, Pietential is cloud hosted on AWS and it can integrate with your HRIS or HCM through custom development, available at an additional cost. You can import your data into your organization's enterprise AI in order to further analyze population wellbeing and its relationship to your outcomes, within the context of your overall population context.

Privacy and Security

How does Pietential secure its data?

We take privacy and data security very seriously. Key measures include: 1. We do not store user passwords anywhere. 2. We use the latest encryption standards for storing personal information. 3. Our database is monitored continuously for unusual activity. 4. User information is private by default. 5. We have alerting systems on AWS to detect unusual activity. 6. The CTO oversees database security, delegating permissions as needed.

Is Pietential under HIPAA?

No, Pietential is not under HIPAA because it is primarily a feedback platform and does not store medical data. Pietential is more akin to a Coaching/Feedback platform.

Usage and Benefits

Why doesn't Pietential use the triangle normally associated with Maslow's Hierarchy of Needs?

Pietential uses a pie chart to represent wellbeing because it better reflects the holistic and interconnected nature of various life dimensions, rather than a hierarchical approach.

What are the original 5 elements of Maslow's Hierarchy of Needs?

The original five elements are Physiological needs, Safety, Belonging, Self-esteem, and Self-actualization.

Does Pietential support any particular religion or political leaning?

Pietential is a neutral platform open to anyone in the world of any or no religion or faith. Pietential does not endorse or support any specific religion or political ideology. Our focus is solely on doing our small part to heal the people of this world through helping them understand and improve their holistic wellbeing.

Account Management

How to delete your Pietential Account?

If you are a Pietential User through an organization, you can request your admin to delete your data. Individual Users not associated with an organization through a Subscriber License kindly send an email to dev@pietential.com with your request. Our team will ensure that all your personal data is securely and completely removed from our systems.

What does the Pietential Privacy Policy say about developer access to sensitive information?

The Pietential Privacy Policy acknowledges that developer access to sensitive information is unavoidable. However, it emphasizes strict controls over how personal data is used, shared, and stored, ensuring that all employees understand their legal and ethical responsibilities. As is standard industry practice, only the Pietential Senior-most database developer has access to your information.

How does Pietential ensure the privacy of information collected through surveys?

Pietential’s privacy practices are grounded in consent and transparency, ensuring that survey participants are fully informed about how their information will be used and stored. We follow industry standards for data encryption and access controls to maintain user privacy. You can review out Privacy Policy here.